Jamb Update: How to Change your JAMB Phone Number and Email Address to a New one
This is to update all Jamb candidates especially those that misplaced or lost their SIM cards and do not have access to their Email address or used wrong Email address and could not access their JAMB portal. Read through to change your Jamb Email address or Phone number
Jamb Update: How to Change your JAMB Phone Number and Email Address to a New one
We know the challenges many have been facing as a result of lost SIM or inability to access their JAMB CAPS due to forgotten Email password or wrong Email address. This guideline would be helpful to all that wants to change their phone number and email address to a new one.
Steps on How to Change Jamb Phone Number and Email Address
Step 1: Obtain and Complete the Template
- Candidate Visits any accredited CBT Center
The candidate goes to an authorized CBT center and requests the required template for the new process (TEMPL 006)
- Template Completion
o The candidate completes the template, which includes filling in the necessary details as available such as Registration Number/ Phone number/ Profile code and the mandatory
new email address (must not have been used on JAMB Platform before).
o A declaration/attestation section is included on the template to affirm the candidate’s responsibility for the accuracy of the information provided.
o The candidate signs the template to make the declaration binding.
Read – JAMB Transfer Approval: How to Access and Accept/Reject your Course Transfer Offer
Step 2: CBT Center Processes the Template
- CBT Official Login
o The CBT official initiates the application on the CBT Registration App (e.g., “add email” feature) using their authorized credentials.
o This ensures secure access to upload and verify candidate information.
- Template Upload
o The CBT official uploads the completed and signed template into the system to complete the application.
o The uploaded document will be stored for reference and future validation.
Read – NEW – JAMB CAPS Admission: How to Accept or Reject Admission on Caps
Step 3: Authentication of New Email
- Authenticate the New Email
o The system validates the new email address provided by the candidate, ensuring it is active, accessible and not previously associated with another profile.
o The system will send a verification link or code to the new email for confirmation which must be clicked to confirm or a code retrieved from the inbox of the email address.
Step 4: Candidate Profile Update
- Access New Profile Features
o Once the email is authenticated, the system updates the candidate’s profile to include the new email (Profiled Email).
o The candidate logs in to their profile using their credentials and sees an updated menu with the following features:
▪ Access to all 55019/66019 features such as Password Reset, RESEND, RESULT, ePIN
Good luck to you all…
