CWAY Nigeria Drinking Water Science and Technology Company Limited Recruitment For Customer Service Representative
CWAY is a well known brand in the Food and beverage industry that specializes in the production and sales of premium drinking water. CWAY is a well known brand that specializes in the production and sales of premium drinking water for every family in Nigeria.
CWAY Nigeria Drinking Water Science and Technology Company Limited Recruitment For Customer Service Representative
We are recruiting to fill the position below:
Job Title: Customer Service Representative
Location: IDU, Abuja (FCT)
Employment Type: Full-time
Job Description
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing sales orders, and deliveries
Requirements
- B.Sc. in Business Administration, Accounting or other Social Sciences
- Excellent Computer Skills (Microsoft Excel especially)
- Experience working with customer support.
- Ability to stay calm when customers are stressed or upset.
Salary
N50,000 – N70,000 / month.
How to Apply
Interested and qualified candidates should send their CV to: abujacway@gmail.com using the Job Title as the subject of the email.
Note: Only qualified candidates will be shortlisted
Application Deadline 22nd January, 2023.
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